Gannett Outsources Its Comment Moderation Duties To Pluck
Gannett has confirmed earlier reports that it is now outsourcing moderation of comments on at least two of its publications’ websites to a software company called Pluck (alternately headline: “‘Pluck It’ Says Gannett.”)
According to the Gannett-owned, Wisconsin-based Green Bay Press-Gazette, Pluck staffers will review comments flagged by readers as being abusive within 30 minutes, with the option of reaching out to publication editors if they have any questions regarding any blog’s particular commenting policies. The Mississippi-based Hattiesburg American will also outsource its comments to Pluck.
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