Flexible Schedules Are No Better Than No Schedule At All

That incendiary headline is not totally off, it turns out. In certain environments—like retail stores and hotel chains—so-called “just-in-time scheduling” wreaks havoc on hourly employees’ lives and also increases absenteeism and turnover.

Kimberly Weisul at Bnet found a recent study that analyzed such unpredictable schedules and their effects on work-life balance and productivity in the office.

The study found:

  • Almost half of workers said they had three different end times in the previous week
  • 60 percent of workers said their schedule changed “a lot” or “a fair amount” week to week
  • And one store said 80 percent of its employees were on probation for attendance problems.
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