Facebook Messenger Platform 2.4 Added Customization to Its Customer Chat Plugin

Developers can control when it appears and when it is hidden

Facebook Friday announced the release of Messenger Platform 2.4, highlighted by new customization options for its Customer Chat Plugin.

Alex Muramoto, a developer advocate for Messenger Platform, shared details on its updates in a blog post.

Muramoto wrote that in response to developers’ requests for more customization options for the Customer Chat Plugin, Facebook added a Customer Chat SDK (software-development kit) to its JavaScript SDK, enabling developers to:

  • Show the plugin at the most appropriate point of the user flow in their applications by controlling when it appears and when it is hidden.
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