Facebook IM Must Be Done Right

Earlier today I suggested that Facebook would need to launch an email service if they plan on accurately mapping the social graph. I also suggested that ultimately all communications of individuals must be tracked via one service (or at least accessible via a single service) if they plan on accurately mapping all of our communications. The purpose of leveraging a messaging service is to track as many of our inter-personal communications as possible.

This could eventually expand to include phone calls and email but according

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