Companies Face Facebook Backlash After Controversial Statements

Just as users can visit a brand's Facebook page to tell them how much they love the product or offer ideas, they can also leave negative feedback. Brands — notably Chick-fil-A and the National Rifle Association — recently discovered that social media is a two-way street for good and for bad.

Just as users can visit a brand’s Facebook page to tell it how much they love the product or offer ideas, they can also leave negative feedback. Brands — notably Chick-fil-A and the National Rifle Association — recently discovered that social media is a two-way street for good and for bad.

After the shooting that took place late Thursday night at the midnight showing of The Dark Knight Rises in Aurora, Colo., the NRA took serious criticism after posting this message to their American Rifleman Twitter account: “Good morning, shooters.

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