Disney+ Launch Marred by Connectivity Issues

Many users were not able to access the streaming service Tuesday morning

Disney+, the highly anticipated ad-free streaming service from Disney, has finally arrived—but many users were unable to access it on Tuesday morning as it rolled out.

Customers, who had signed up for a free trial or paid for subscriptions, reported being unable to access the service, which includes original programming like new Star Wars series The Mandalorian as well as library content like The Simpsons.

Many users took photos of the error messages they were receiving through the morning and shared them on Twitter:

AW+

WORK SMARTER - LEARN, GROW AND BE INSPIRED.

Subscribe today!

To Read the Full Story Become an Adweek+ Subscriber

View Subscription Options

Already a member? Sign in