DC 311 Integrates With Facebook To Allow Residents To Point Out Problems In The District

The DC 311 service, which allows residents of the District to submit concerns about city maintenance issues, has added Facebook Connect to help people track requests and post them and their results to users’ news feeds. Users will also be able to access the Hall of Fame, which posts the top 20 users and their requests.

DC 311 uses citizens to help canvas the city to find problem areas for everything from potholes to graffiti. By utilizing this free workforce, the city is able to eliminate the cost of keeping paid employees out searching for problems instead of fixing them.

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