Consumer Reports Unveils Naughty and Nice Holiday List
‘Tis the season for companies to take advantage of eager shoppers.
Yonkers-based Consumer Reports has unveiled its 2nd Annual Naughty and Nice Holiday List, compiling the best and worst shopping policies and companies behind them.
Consumer Reports selected three companies from each category.
Naughty
- AirTran: Consumer Reports says discounted coach and sale-fare tickets don’t include the price of a seat, which costs an extra $6- $20 each way at the time of booking.
- American Apparel: They offer two different return policies with no explanation – online customers get full refunds while store shoppers only receive merchandise credit.
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