4 Mistakes Marketers Make With Mobile Facebook Ads

Avoiding these four mobile Facebook advertising mistakes is a good start, but as with other digital channels, true success on Facebook requires continual testing and optimization.

It’s no secret that digital advertising has gone mobile. Smartphones and mobile devices are now the primary vehicles shoppers use to research purchases, access social media and consume digital content. And marketers have taken notice: According to eMarketer, mobile will account for more than 62 percent of digital ad spending in 2016.

Nowhere is this shift to mobile more noticeable than with Facebook. Facebook is truly a mobile-first platform, with more than 1 billion mobile daily active users. What’s more, 56 percent of Facebook users access the network exclusively on mobile.

With numbers that overwhelming, It’s no wonder that 84 percent of Facebook ad revenue is now mobile.

So if you are looking to drive conversions and customers from Facebook advertising, it’s clear that you must think mobile-first. And that means avoiding these common mobile-related mistakes.

Mistake No. 1: Location, location, location

In mobile advertising, location is often the strongest signal of consumer intent. Someone seeing your Facebook ad within a few blocks of your store, dealership or business is most likely a higher-quality lead than someone seeing it at home.

Facebook has several geo-targeting options to help you get the right message in front of the right person at the right time. For example, you can show ads to consumers who are traveling or vacationing in a specific area with messaging or offers relevant to their situation. Or you can provide special offers to shoppers who have recently passed by a specific store—or are near or at a competitor’s location.

Be sure that the content in the ad and on the landing page is hyper-localized, showing information—including address and local phone number—for that specific location.

Mistake No. 2: Ignoring call conversions

When consumers engage with digital advertising on their smartphones, they often convert by calling. Facebook and social media advertising will drive more than 12 billion calls to U.S. businesses this year, and that number will triple to over 36 billion in 2019. Those are staggering numbers.

And while historically call conversions haven’t been something most digital marketers have given much thought to, that has begun to change thanks to smartphones and click-to-call functionality. Smartphones are still phones, after all, and thanks to click-to-call, a phone call is the easiest and most natural conversion path for consumers researching a purchase on their smartphones. So be sure to optimize your Facebook advertising for call conversions. This includes:

Mistake No. 3: Failing to offer the right incentives

Facebook advertising is different than search advertising. People seeing your ads in their Facebook News Feeds aren’t actually searching for your products or services. It’s important to give them a reason to stop what they’re doing and click on your ad.

You should test different promotions, from percentage discounts to value-added incentives, to see what works best for different demographics.

One tip is to make your offer smartphone-related. You know the person seeing your ad is an active smartphone user, so if you are a hotel chain, for example, show ads promoting free mobile check-in or free WiFi. You might be surprised what offers or incentives mobile users will bite on.

Mistake No. 4: Not getting specific with your retargeting

Retargeting consumers who have visited your website with Facebook ads is a no-brainer. But don’t settle for one-size-fits-all ad messaging. Smartphone users give you a wealth of nuanced targeting options to test.

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