AT&T Wireless Trots out the Better Business Bureau to Defend its Honor, But...

Remember the Consumer Reports findings about cell phone carrier company customer satisfication earlier this week?

AT&T Rated Dead Last in Consumer Reports Survey. Another Surprise? Verizon Was NOT #1

AT&T doesn’t mention the Consumer Reports survey findings in this press release. But, it does appear to be a direct response to it.

AT&T Mobility Rated A+ Nationally On Average by Better Business Bureau

That seems like a reasonable counterpoint at first glance. However, I remembered watching an ABC News item about the Better Business Bureau last month that provides food for thought:

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