Why This Agency Made a Digital Tool to Teach Empathy Skills in the Workplace

The team at Media.Monks says empathy is a key component to creating inclusive businesses

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In recent years, as diversity and inclusion in the workplace has become top of mind for more businesses, numerous agencies have implemented training programs or hired DEI leaders to address the issue. Yet talk to the industry’s diversity and inclusion advocates—and many will likely say that progress is moving at a slow pace.

A new project from a team at Media.Monks seeks to erode the resistance that sometimes stands in the way of diversity and inclusion efforts. The Empathy Experiment is an interactive digital experience that aims to help businesses create inclusive workplaces, by visualizing how to respond empathetically in incidents of bias and discrimination.

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