Portrait of Mark Jeffreys

Mark Jeffreys

Mark Jeffreys is the founder and CEO of Mobile Agent Now, a tech startup that shapes customer connections via a unique model to engage with online influencers. Mark spent 17 years at Procter & Gamble, including as the marketing director on Gillette and the Amazon business.

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How Online Reviews Can Foster a Deeper Connection Between Brands and Consumers

Brand Marketing

A more evergreen approach compared to social media posts.

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How Reviews Have Altered the Customer Experience Landscape

Brand Marketing

Consumers expect brands to respond within days of a rating.