Ann Mack Opinion Contributor @annmack Ann Mack is the director of insights marketing at Facebook, where she oversees Facebook IQ, Facebook's insights, offering of studies, tools and resources aimed at the marketing industry and designed to fuel great campaigns Voice Why Marketers Should Care About ‘Once-a-Day’ Moments They can foster inspiration for brands. Social Pro Daily Facebook IQ’s 5 Consumer Predictions for 2020 Opinion: Mobile disruption, voice recognition, AR, VR—where to focus first?