Shea Bennett

Marketers Still Can’t Measure Social Media ROI, Says Study

How do you measure social media return on investment (ROI)? It’s the age-old question. And according to one new survey, marketers still haven’t figured it out.

13 Million People Saw Tweets About the #Oscars on Twitter

Awards shows don’t come much bigger than the Oscars, and Twitter loves to party alongside the stars.

Complete Guide to Social Media Keyboard Shortcuts [INFOGRAPHIC]

Keyboard shortcuts on social media can save you a ton of time, quickly advancing your status from newbie to power user.

92% of B2B Marketers Use Social Media to Share Content

But just one third rely on mobile, reveals a new study.

The Ultimate Guide to #Hashtags [INFOGRAPHIC]

Did you know that tweets with hashtags generate twice as much engagement as those without?

How are Lawyers Using Social Media? [INFOGRAPHIC]

Slightly more than one third of lawyers have obtained clients from social networks.

More Than 8 in 10 Brazilian Social Networkers Aged 18-34, Says Study

The vast majority of social media users in Brazil are young people, reveals a new study.

Social Media Customer Service 101 [INFOGRAPHIC]

Did you know that studies have shown that 59 percent of questions and complaints made to brands on Twitter go unanswered?

96% of Millennials use Social Media in Mexico

The vast majority of millennials in Mexico are active on social media and instant messaging platforms, reveals new data.

‘Selma’ Will Win the Best Picture #Oscar (According to Twitter)

Twitter has been analyzing millions of tweets to determine which movies, actors and actresses are getting the most buzz.