As the world continues to find its new normal, retailers are trying to figure out how to adjust. There is no shortage of innovations that have cropped up in the past few years: immersive shopping experiences, chatbots and the metaverse, just to name a few.
From July 26-28 attendees gathered in New York to hear from marketers, creators and media executives as they shared their insights on managing customer relationships, engaging consumers online and IRL, and how to stay true to a brand’s DNA.
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