Updated Retail Outlook: 10 New Predictions for 2020

From increased contactless delivery to changing fulfillment models

Coronavirus has altered expectations for the retail industry this year. Photo Illustration: Trent Joaquin; Source: Getty Images

When 2019 ended, we asked retail industry experts for their 2020 predictions. At the time, they cited innovations like retailer media networks, voice shopping and data portability.

@lisalacy lisa.lacy@adweek.com Lisa Lacy is Adweek's Commerce Editor.