Brave Commerce: How to Get the Greatest ROI Out of Your Media Investment

Charlie Chappell of The Hershey Company on retail media, retailer communication, and using data to strategize

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On this week’s episode of Brave Commerce, Charlie Chappell, vp of media at The Hershey Company joins hosts Rachel Tipograph and Sarah Hofstetter to discuss retail media.

Chappell discusses Hershey’s company structure, which emphasizes alignment among media, creative and growth. He explains the importance of streamlining any touchpoint with which the consumer interacts. The three talk about retailer relationships, educating and negotiating with your partners and getting the greatest ROI out of your media investment. Expanding on these topics, Chappell gives his tips on “resisting the temptation of trade,” using data to develop strategy and utilizing targeted media. 

Stream the new episode below, listen and subscribe on Apple Podcasts, or find it on Spotify.