Here's what's to come in shopping in 2020.
Nanette Hoogslag/Getty Images
Key Insights:
- We'll see more media networks.
- Customer experiences will get even better.
- Voice shopping will finally take off.
- Everything will get more personal.
- Retailers will have to pay closer attention to consumer privacy.
This upcoming year is already shaping up to be a banner year with a new Brexit deadline, the Summer Olympics in Tokyo and, of course, a presidential election. But what about the retail industry?
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