Executives Are Unhappy With Their Companies’ Loyalty Programs

More than half of the top brass surveyed in a Harvard Business Review report find their customer rewards are ineffective.

Q&A: Amtrak’s Roger Harris on Connectivity and Competition

The rail company's chief marketing officer on the rise and fall of the dining car and how it's marketing to younger travelers.

’90s Style Icon Lisa Frank Brings Nostalgia to Travel With Rentable Dream Room

A penthouse packed with dolphins, unicorns, hearts and rainbows can be yours for a night courtesy of Hotels.com and Barsala.

TripAdvisor Ends Sales to Attractions Featuring Captive Whales and Dolphins

The travel site will no longer advertise or sell tickets to destinations that "contribute to the captivity of future generations of cetaceans."

Helsinki Wants Travelers to Be More Sustainable, and It Wants Airbnb to Help

The Finnish city and TBWA created a mock site with homes that have a low carbon footprint.

30,000 Toy Cars Illustrate How Mass Transit Could Dramatically Reduce Traffic

The ad from Forsman & Bodenfors shows the potential impact of a free-trial program on offer in Sweden.

Scandinavian Airlines CEO Warns of Carbon Taxes Unless Industry Acts on Sustainability

Rickard Gustafson on how he's building a greener carrier, partly in hopes of heading off regulations.

The Road to Brandweek: JetBlue’s Elizabeth Windram on Meeting Sky-High Expectations

At our annual Brandweek conference, JetBlue's vice president of marketing will reveal how the low-cost airline is distinguishing itself.

Jefferson Airplane on a Cruise Ship? Lucky Generals Gets Psychedelic for Celebrity Cruises

"White Rabbit" anchors the London-based agency's first work on the brand.

Boeing Pledges $144,500 to Families Affected by Max 8 Crashes

The company previously set aside over $100 million.