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Saks Live Sales Look to Fashion’s Past to Secure Its Future With Live Commerce

The luxury retailer and tech partner Bambuser turned a pandemic survival tactic into a modern spin on the private fashion show.

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Loyalty Programs Could Be the Golden Ticket for Brands in a Down Economy

Marketers reappraise role of rewards programs as consumers tighten their belts.

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The FTC Is Updating Guidance on Environmental Claims. Here’s What That Means

The agency, tasked with protecting consumers, last updated the Green Guides in 2012.

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Ad Agencies Explain How They Converted to a 4-Day Workweek as Its Momentum Grows

The shorter work schedule improved morale, retention and the bottom line.

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3 Inspire Brands CMOs Share Their Secret Sauce for Building Customer Loyalty and Engagement

Marketing leaders from Arby's, Dunkin' and Sonic share their playbook for earning consumer trust.

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When Does It Make Sense to Centralize Your Marketing Department?

Brands are under pressure to justify spend on resource where tech may support them

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Do Consumers Still Care About Brands Backed by Big Names?

As the attainability of stardom escalates, the masses are increasingly intrigued by expertise.

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The Modern Executive Creative Director Must Be the Ultimate Multitasker

The executive creative director must motivate, inspire, manage, create and steward new technology.

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People Want Transparency on Climate Progress: the Good, the Bad and the Ugly

That means brands must be honest about failures and rethink consumption.

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To Reach New Consumers, You Need Both Ambition and Humility

“We were going in for the hug, and we hadn’t even shaken hands yet.”

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Why Brands Should Be Thinking More About Community

In a post-pandemic world, people have a renewed desire to belong.

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What Brands Can Learn From Mastercard’s Accessible Card Design

The 2-year effort is a blueprint on innovating for accessibility.

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What Marketers Are Missing as They Create Disability-Focused Products

Advocates raise concerns about how marketers like Estée Lauder approach accessibility.

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Marketers Embrace Inclusive Design to Boost Relevancy—and Profits

‘Inclusion is a societal demand and a business imperative for growth.’