Southwest Will End Middle Seat Ban as Airlines Continue to Lose Billions
What we learned from American Airlines and Southwest's quarterly earnings calls.
Airlines and Airports Hope to Encourage Travel With Testing
As carriers report dismal earnings, their pandemic response is key with passengers.
Delta Has Lost Nearly $11 Billion Since the Pandemic Began
Airline doesn't expect to generate a profit until the spring.
Airlines, Hotels, Workspaces Get Creative in Effort to Buoy Business Travel
How to fill empty rooms and empty seats.
JetBlue Celebrates Christmas Early With Holiday Sale
It's the first promotion for the airline's new brand platform, "We've got a plane for that."
Despite Travel Realities, Scott Keyes of Scott’s Cheap Flights Says His Audience Is Still Engaged
The newsletter's gone domestic, despite fewer 'eye-popping' deals.
United to Make Rapid Covid-19 Tests Available to Travelers
Flyers are responsible for the cost of a new rapid Covid-19 test, though it will help them avoid the 14-day quarantine at their destination.
Airlines Are Set for Major Layoffs, but Marketers Won’t Be Affected
Restrictions on the industry's federal bailout will lapse on Oct. 1.
While Other Airlines Stay Quiet, Southwest Goes Big on Ads
The airline is investing heavily in new customer acquisition.
United Airlines Announces New International Routes With Cryptic Video
The brand's head of social is now head of advertising, changing the tone of the airline.
By Ending Change Fees, U.S. Airlines Gain a New Marketing Tool
Why Delta, American and United all axed the pesky charges.
United Permanently Cuts the Dreaded Ticket Change Fee
Travelers changing flights domestically will now avoid the $200 charge.
Will the Airline Industry Get Another Bailout?
Layoffs are expected to begin Oct. 1 unless the Payroll Support Program is extended.
Masks in Commercials? It’s an Open Question, Says Southwest’s CMO
The airline is investing in advertising despite losing millions.
American, Southwest, Alaska and United All Saw Revenue Drop Over 80% in Q2
The airline industry is forecast to get a whole lot smaller once payroll protections expire.