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Even diehard Luddites don’t deny the Web boosts productivity when employees use it for business purposes. A study by Xylo, a consultancy based in Bellevue, Wash., goes a step farther by concluding even personal use of the Web “seems to have a positive benefit” for employers. Of employees who use the Web at work for personal reasons, 28 percent said it improves “the quality of their work”; another 28 percent said it makes them “happier or less stressed.”

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