Walgreens Brings Online Order Pickup to Pharmacy Drive-Thrus

Retailer embraces a fulfillment option uncommon outside of QSR

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Pharmacy chain Walgreens is bringing the order online, pick up in the drive-thru concept pioneered by quick-service restaurants (QSR) to retail, offering a limited selection of products online for pickup at one of 7,300 pharmacy drive-thrus in the U.S.

The selection includes more than 100 items such as cleaning supplies, paper goods, over-the-counter medicines, first aid supplies and baby formula.

That’s up from the 60 products announced in March and, at the time, customers could not order beforehand—they had to request products at the drive-thru window.

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