Understanding the Difference Between a Vendor and a Solutions Provider
Why it's more important than ever to understand each role
If your outcomes are not aligned with this incentive structure, the results will be suboptimal.
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With outsourcing becoming a necessity, it is more important than ever to understand the role of a vendor versus the role of a solutions provider. When is it a good idea to reach out to a vendor, and when are you better off retaining a solutions provider to help you achieve your objectives? Wait. Every vendor says they’re a solutions provider. OK. Let’s say that’s true—which is isn’t. Are you set up to leverage that resource?
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