Two Years Into Dunkin's Rebrand, VP Drayton Martin Talks Coffee, Logos and Even Donuts

A look at the mechanics of how a legacy brand reinvents itself

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Despite the pandemic-prompted loss of foot traffic, retail coffee is still among the most robust segments of the restaurant business. According to Research and Markets, coffee shops are expected to grow by 13% between now and 2024, becoming an $81 billion industry.

It’s little wonder, then, that Dunkin’—America’s early-morning destination since 1950—underwent an ambitious rebranding two years ago. While millions of Americans already knew the chain for indulgences like its Boston Kreme donut, sausage-egg-and-cheese croissants and steaming cups of lava java, Dunkin’ dropped the “Donuts” from its name in 2018 to become a coffee-focused brand.

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