Perspective: Testimonial Dinners

Iams breaks with cat food marketing convention, asks the cat to judge the kibbles

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For all the wonders that 21st century technology has brought to the world of packaged foods—for people and pets alike—there’s one nut that’s proven perennially tough to crack: Appraising the taste of cat food. Just like any good brand, cat-food manufacturers sink no shortage of time and effort into R&D. (Hill’s palatability-testing facility boasts some 170 nutritionists and technicians, plus 450 cats in residence.) But for all the white-coated laboratory protocols, how is anyone really supposed to know if that glop in the bowl tastes any good? Cats are finicky eaters with highly individual preferences—and it’s not like any of them can fill out a survey sheet.

As it turns out, the unnerving question that arises at feeding time (“Does my cat really dig the taste of this stuff?”) also appears to be the driving force behind a marketing tack that’s barely changed since commercial cat foods made their debut shortly...

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