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Karen Riordan has been upped to senior vice president and group account director of the direct marketing unit at Arnold Communications in Boston. She was praised for leading negotiations that have resulted in increased fees. Dave Briggs and Margrit Jacobson were promoted to assistant account executives. Briggs has been working on the shop’s flagship Volkswagen account, as well as Titleist and The Wall Street Journal’s online edition; Jacobson has worked mainly on Talbots. Eamon Havlin was upped to account supervisor in the brand promotions group; Michael Carey was hired in that capacity for the main agency.

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