Did Brands Overreact by Editing Super Bowl Ads After Kobe Bryant’s Death?

But soon thereafter, a real celebrity, Kobe Bryant—along with eight others, including his daughter Gianna—died in a tragic accident that shook the world in a very real way. All of a sudden, the Peanut joke wasn’t so funny.

In response, Planters paused its pregame campaign on social media and other digital platforms. The brand did confirm, however, that it would run the Super Bowl spot as planned, which was said to be a funeral for the mascot.

Other brands also hastily altered plans: Genesis removed a parked helicopter from its already-released spot chastising “old luxury” and Hard Rock International cut scenes from its Michael Bay-directed ad that “could be perceived as insensitive.”

Toyota said that “out of sensitivity to recent news events, we made the decision to adjust our creative,” though the brand declined to say what specifically it had changed.

But how much are brands responsible for separating themselves from unforeseen current events, and at what point is this kind of last-minute backtracking over the top? Marketing experts weigh in.

Take the temperature of the culture, and adjust accordingly

According to Mark Taylor, chief creative officer, Mering, these questions exist in a grey area, but there are some general guidelines to identify. After a tragedy, Taylor said sometimes an eery similarity might require obvious adjustment.

But while playing it safe doesn’t hurt, Taylor argued there’s also a point where a change might have overcorrected.

“I don’t think it would have hurt it to keep a stationary helicopter on the ground, just because it has nothing to do with it,” Taylor said. “And I think people understand that.”

For Snickers, on the other hand, it would’ve been a mistake to remove the helicopter, according to Taylor. In the candy brand’s #SnickersFixTheWorld spot, the culmination of the joke features a helicopter dropping a giant Snickers into a hole to feed an “out-of-sorts” world.

“[The helicopter] was such a key part of the concepts and frankly, had nothing to do with the tragedy,” said Taylor. “It just kind of depends on how close to home it gets.”

With Planters’ campaign, it does get a little closer to home, he said, which means the brand needs to “take the temperature of the culture as things happen and be ready to adjust.”

But even then, given that Planters ad revolves around a “cartoon peanut,” Taylor said he thinks it’s doubtful that viewers will overtly make the connection to the tragedy. But as the cloud of the tragedy will be certainly be hovering over the Super Bowl, which airs just a week later, any overt similarities would be noticeable.

Stay authentic, and consider your message

According to Alixandra Barasch, assistant professor of marketing, NYU, whether a brand is overcorrecting in their response depends on how the change affects the ad’s message.

“I think Genesis was smart,” Barasch said. “It wasn’t overcorrecting because the helicopter did not need to be in the ad, to begin with. It doesn’t change the point of the message.”

Hard Rock is a little more interesting though.

“It sounds like it was a big, stunt-based ad,” Barasch said. And if that’s the case, changing it could really tone down the “entire point of the ad.” If Hard Rock is trying to portray itself as an “extravagant place where you can be, and be seen, or crazy things happen,” it’s hard to know whether editing out the Michael Bay stunts that might remind viewers of a helicopter crash would allow the spot to retain its meaning.

Continue Reading