Contactless Payments May Make or Break Small Businesses, Visa Study Finds

Rethinking the point-of-sale experience may be essential for small businesses

America has been slow to embrace contactless payments compared to the rest of the world. Outside of the U.S., contactless payments make up nearly 60% of face-to-face Visa transactions, but that number lags behind in the U.S. In the first month of the pandemic, however, there was a 150% year-over-year increase from March 2019 to March 2020 in contactless Visa payments.