Brands Unwilling to Commit to a Set of Values Risk Losing Consumers

With more spending power, they're in a position to demand more from companies

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Solving consumer needs means something different today than it did 10 years ago. We now have apps for absolutely everything, personalized vitamins delivered to our front doors, technology that runs our homes on autopilot and every form of entertainment on demand. It can appear as though consumers’ fundamental needs are more than met.

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