As Videoconferencing Becomes the Norm, Some Question Whether It's Hurting Business

A look into the psychology of informality

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If there’s any executive who understands the importance of professional behavior on a video conference call, it’s Frank Weishaupt.

Two years ago, the Boston-based serial entrepreneur took the helm as CEO of Owl Labs, whose core product was Meeting Owl, a 360-degree mic/speaker/camera combo that highlights everyone in a virtual meeting. Now, with prospects to call, clients to support and employees now working from home, Weishaupt hasn’t just been doing a lot of video conferencing lately—he’s been effectively showcasing his product through his own on-screen behavior.

It

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