Airbnb CEO Pledges to Verify 100% of Listings by 2020
A deadly shooting and a bait-and-switch scandal prompt a crisis of trust

Airbnb is taking steps to restore guests' trust in its listings.
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After a week of (particularly) bad press, Airbnb CEO Brian Chesky has announced the home-sharing service will be taking the “most significant steps towards designing trust on our platform” since launching in 2008.