Accounts In Review/2

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Compiled by Teresa Buyikian and Andrew McMains
1-800-Contacts $18 million
Decision date: late March Incumbent: none
MARKET SITUATION
The No. 2 company in the burgeoning direct-to-consumer replacement contact lens category was founded in 1995 and is growing rapidly: Sales jumped from $21 million in 1997 to more than $60 million last year. The Draper, Utah, client’s largest rival is Lens Express. Even so, 1-800-Contacts’ main competitors are traditional optometrists. Known in the industry as “very straight, very ethical,” the company’s advertising to date consists of grip-and-grin product shots.



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