M&C Saatchi created a holiday spot called “Christmas at Home” for The Silver Line, “The only free 24 hour confidential for older people that offers friendship and support.”
The ad tells the story of an older man who wakes up on Christmas day and appears to be preparing for his family to arrive. He gets dressed and tidies up, the ad cuts to a family on the phone with relatives saying “We’ll be there soon, put the kettle on” as the man brews some tea. Then the family knocks on a door and the ad reveals that it the man’s next door neighbor receiving the visit, as he looks out the window dejected. It’s a clever way to put viewers in the man’s shoes and give an idea of the devastation he feels rather than just telling them about the cause. The ad ends with the message, “More than a million older people in the UK suffer the pain of loneliness, not just at Christmas but all year round.” While this is true, the message is likely to resonate with people all the more during the holidays.