VCCP Completes Leadership Team for Customer Experience Arm

Scott Ewings joins as CEO and Josette James as client partner


VCCP has strengthened its customer experience (CX) arm with the hiring of Scott Ewings as chief executive and Josette James as client partner.

VCCP CX currently handles the pan-European customer relations management for Canon and has worked with O2 as its experience design agency for the past five years. It was also appointed by Reckitt at the start of the year as its brand experience agency of record and has been added to the BBC’s Digital Agency Roster.

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