The Martin Agency Is Adweek's 2020 U.S. Agency of the Year 

A commitment to relevancy—and diversity—helped it thrive in tumultuous times

Like many of us, The Martin Agency began 2020 with an optimistic outlook, blissfully unaware of the chaos to come. In fact, the agency kicked off the year with a hard-fought client win: Old Navy. After a lengthy pitch process, the relationship became official in February.

Weeks later, Covid-19 would force Old Navy to temporarily close its stores, and the campaign idea that won the pitch for Martin was shelved.

But it wasn’t long before the Richmond, Va.-based agency was making lemonade out of lemons. After learning that the retailer would be donating $30 million worth of clothing to families in need, Martin pitched another idea: To promote the charitable effort, what if the agency hired a local artist to create a massive installation made entirely of Old Navy clothes?

The concept was approved, turned into a time-lapse video and became one of the brand’s best-performing ads to date, according to Jamie Gersch, Old Navy’s chief marketing officer.

Adweek magazine cover

This story first appeared in the Dec. 7, 2020, issue of Adweek magazine. Click here to subscribe.

This story first appeared in the Dec. 7, 2020, issue of Adweek magazine. Click here to subscribe.

Click for more from this issue
Headshot of Minda Smiley

Minda Smiley

Minda Smiley is deputy Agencies editor at Adweek.