The Pillars of Successful Digital Transformation Focus on Strategy, Data Analytics and Commerce

Part 1 in a 4-part series

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Digital consumer experience is fundamental to your brand's future ability to win.

As co-leaders of a digital customer experience company, we’ve seen how business models across industries are being regularly upended. Why? Consumers now value experiences over possessions, and they do not share the same purchase considerations as older generations. They’d rather rent than buy, they’re mobile-centric, and they expect highly relevant offers that speak directly to them wherever they happen to be.

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@iCiGreg Greg Boone is the co-CEO of Blue Acorn iCi. (Disclosure: Adweek’s parent company, Beringer Capital, is an investor in Blue Acorn.)
Chris Guerra is the co-CEO of Blue Acorn iCi. Blue Acorn iCi is an independent digital consumer experience company with a 400-person team of engineers, data scientists, digital commerce experts, designers and strategists working across offices in Charleston, S.C., Raleigh, N.C., New York, Toronto, Los Angeles, San Antonio, Texas and Shelton, Conn. It's built digital content and commerce experiences for brands such as Casper, Charter Communications, Gerber, Panera Bread, Ticketmaster and others. (Disclosure: Adweek’s parent company, Beringer Capital, is an investor in Blue Acorn iCi.)
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