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Recognizing the increased importance of providing customer experience solutions to clients, Havas has launched a global customer experience network called Havas CX.
Havas CX is comprised of 1,200 employees from 20 of Havas Creative’s global agency groups and local agencies, including digital transformation agency Ekino, customer experience agency BETC FullSix and customer engagement agency Havas helia. Additional CX specialists come from the Havas network under one common structure, governance, methodology and mission. The network spans 18 Havas Villages, with key hubs in London, Mumbai, New York and Paris.
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