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MJV Innovation Releases Book on Complete Customer Experience Guide

MJV Innovation, a leading global consultancy on business transformation and customer experience, has released its newest book titled “The Complete Customer Experience Guide: Putting the Customer 1st”.

MJV Innovation, a leading global consultancy on business transformation and customer experience, has released its newest book titled “The Complete Customer Experience Guide: Putting the Customer 1st”. The book seeks to help companies put customer first in designing experiences with the brand. 

MJV’s book looks at the techniques and strategies available and how to navigate a successful approach to customer experience, customer service and customer experience management (CEM). It equips readers with tools and best practices for enhancing a winning customer experience that creates longevity for a brand. 

Download the free ebook in English or Spanish at: https://content.mjvinnovation.com/us/ebook/customer-experience-guide 

About MJV Technology and Innovation

MJV Technology and Innovation is a leading global consulting and development firm specializing in digital transformation. The firm serves Fortune 500 clients including Coca-Cola, Delta, BNP, Cartier, and more in implementing data-driven innovation and strategies, including design thinking, ESG practices, consumer experiences, and data analytics. The firm was founded in 1997 and has locations across the US, Europe, and Latin America.

MJV Technology & Innovation is a multinational consulting firm specializing in design thinking, innovative strategy and data analytics for Fortune 500 companies. They serve clients including Coca-Cola, BNP, Delta, Sanofi, Santander, Bradesco and more across North America, Europe and LATAM. MJV's multidisciplinary team is made up of designers, engineers, anthropologists, data scientists, developers, entrepreneurs, and more. We believe in collaborative work and we apply Design Thinking and Agile Methodologies as a guide to all our projects. Learn more at http://www.mjvinnovation.com