Is Kayak's 'Stairlift' Commercial Bringing You Down?

Critics cry elder abuse but other viewers think it's great

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Some folks are finding Barton F. Graf 9000's latest advertising excursion for travel site Kayak.com a less than uplifting experience.

In the 30-second spot, a middle-aged man commandeers his elderly mother's stairlift for a ride as he pecks away at his laptop, searching for a good hotel. He explains that he can't waste a second doing anything else, including walking up the stairs. Meanwhile, his mother grasps the bannister, gasping for air, as Sonny Boy glides past, bragging about the great deal he's just found.

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