This BMW Ad With a 'Crazy' Woman Has Angered Mental Health Advocates

Brand resists calls to pull horror spoof

Will a BMW commercial that's come under fire from prominent mental-health advocates get bounced from the NCAA men's basketball tournament telecasts?

The controversy over the 30-second spot, which has been running in heavy rotation during games, should serve as a cautionary tale for marketers (and communicators) everywhere. At first glance, "Cute Cottage," promoting the ConnectedDrive personal assistant feature, seems harmless enough. A couple in a BMW X3 SUV pull up to the secluded, overgrown "Sprout Brook Inn."

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