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A Majority of Americans Want Donald Trump to Dump His Twitter Account

Quinnipiac survey: 64% of U.S. adults want him to quit

If the results of a new survey are any sign, Americans now think Donald Trump should focus on more pressing matters than his Twitter account. According to a survey of nearly…

Twitter CEO Jack Dorsey Asks Users How to Improve the Company in 2017

AirBnb's CEO sent a similar tweet last week

Jack Dorsey (aka @Jack) seems to have been inspired by how another major tech exec used his platform to solicit customer feedback. Twitter's CEO is taking to the platform he co-founded…

More Customer Service Brands Are Getting Creative With Twitter's New Curated Profiles

Starbucks, Airbnb try 'featured tweets'

Earlier this summer, Twitter started beta testing a new feature that gives brands more creativity and control over how their accounts appear. Now, it seems to be rolling out the…

Trump Tweets Temper Tantrum Over Vanity Fair Restaurant Review

'Way down, big trouble, dead!'

Donald Trump took to Twitter to complain again. But that's not news. Today, however, he took umbrage with Vanity Fair's recent review of his Trump Grill restaurant, written by Tina Nguyen. The…

Despite Post-Election Depression, Social Chatter Around Black Friday Is Mostly Positive

Salesforce looked at past 30 days

Despite the negative nature of pre- and post-election social, Americans seem to at least be on the up and up when it comes to shopping. According to an analysis of social…

Twitter Users Can Finally Fight Trolls With Tools to Mute Keywords, Phrases and Conversations

Latest battle in a war on online abuse

E A Donald Trump supporter shouts at media during a town hall in December in Aiken, South Carolina. GIF: Dianna McDougall; Sources: Getty Images, Shutterstock For years, Twitter has faced criticism for failing…

BuzzFeed Didn't Need TV to Make a Mighty Fine Election-Night TV Show for Millennials

Joined forces with Twitter for a new kind of coverage

On Tuesday night, BuzzFeed News showed the Twitter audience what election night coverage could look like for millennials. Meatballs, Ken Bone and Scandal's President Fitz all made an appearance on the…

4 Times People Unbelievably but Correctly Predicted the Cubs Winning the World Series

They flew the W early

The Chicago Cubs and Cleveland Indians were tied 3-3 heading into Game 7 Wednesday night, and they were about to make baseball history no matter who won. But there were…

Can Twitter Finally Make Periscope Soar as the Livestreaming Space Heats Up?

App can't go the way of Vine

Just three years ago, Vine appeared to be a central player in the future of "snackable content." Its short-form style of messaging even aired in a Monday Night Football TV…

Twitter Is Now Offering Brands Customer Service Chatbots to Use in Direct Messages

Evernote, Pizza Hut and Airbnb among the first on board

Twitter is upping its chatbot game. To better help brands converse with users and offer customer support, the company is launching two new products that will help answer basic questions and…

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