When Brands Bow To The Power Of Your Tweets [INFOGRAPHIC]

If enough people tweet, update their statuses and post to YouTube about a company, will they listen? The examples in this infographic point to “yes”, as more companies tap into the social communications of their (increasingly vocal) customers.

Coming to us from Frugal Dad, the infographic “Giants Kneel to a Tweet: When Social Consumers Go Viral” explores how companies respond when their customers take to Twitter, Facebook and other social media to voice their opinions.

Take the story of the Bank of America’s monthly $5 debit fee.

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