This Week On Twitter: Twitter More Positive For Brands, Social Image Cheat Sheet, Worst Times To Tweet

Need a little weekend reading? We’ve compiled our top ten Twitter stories of the week, which includes a study that suggests that consumer interactions with brands are more positive on Twitter than on Facebook, a social media image size cheat sheet for all the top platforms, some thoughts on the best (and worst) times to post on social media, news that Twitter is lagging behind Facebook when it comes to reaching young adults and a look at Twitter’s latest experiment: the mute button. Here are our top 10 Twitter stories of the week. 1. Consumer Interactions With Brands More Positive On Twitter Than Facebook [STUDY] Consumers typically have a more positive interaction with brands that they engage with on Twitter than other social networks, suggests a new study. 2. Facebook, Twitter, Instagram, YouTube, Pinterest – Social Media Image Cheat Sheet [INFOGRAPHIC] Heads up: Twitter recently updated everybody’s profile page. Do you know how big the new header photo is? What about your avatar? What about your Facebook avatar? Or a Pinterest pin? And what on earth is Google+? 3. The Best (And Worst) Times To Post On Social Media [INFOGRAPHIC] It’s the age-old question: if you want to reach the most people, when’s the best time to tweet? What about posts on Facebook or Google+? Is there an ideal time to update there, and is it different to the optimum times to publish on LinkedIn, Tumblr and Pinterest? 4. Facebook, Google+ Lead Twitter, Instagram For Reach Amongst Young Adults [STATS] Facebook’s reach amongst young adults is still unmatched when compared to all other social networks, reports Statista, citing a recent study from Harvard University’s Institute Of Politics. 5. Twitter’s Latest Experiment: The Mute Button By its own admission Twitter experiments with at least one new feature each and every day (recent highlights have included a significant engagement metric and a new signup process) and while most of these are simply that – experiments – some do move out of the beta process and become system-wide. One of Twitter’s latest ventures is a tool that’s long been part of a number of third-party Twitter apps but has never been incorporated within Twitter’s core: a mute button. 6. Twitter, Facebook, Instagram, Pinterest – When NOT To Post On Social Media [INFOGRAPHIC] It was the best of times, it was the worst of times: to tweet. Since social media first opened its doors, folks have been obsessed with figuring out when they should be making their updates. You know, to guarantee the maximum possible engagement. Usually the focus has been on the right times to publish, but how about we turn that on its head? When is the worst time to update? 7. Twitter Launches #AmazonCart, Allows Users To Shop Amazon From Twitter Twitter and Amazon have partnered to bring users #AmazonCart – a hashtag that puts products you see on Twitter into your Amazon cart. 8. The State Of Twitter 2014 [INFOGRAPHIC] Did you know that more than 300 billion tweets have been sent since Twitter first opened its doors way back in March, 2006? What if I told you that five Vines are now tweeted each and every second, that almost two-thirds of brands have multiple Twitter accounts or that a Promoted Trend can cost upwards of $200,000 – for a single day? 9. Which Social Media Management Tools Are Fortune 100 Companies Using? [INFOGRAPHIC] Managing your social media presence takes work: lots of it. It can be tricky enough to balance just Twitter amongst your day-to-day duties, but add in Facebook, LinkedIn, Instagram, Pinterest – and more – and suddenly you’re in a world of pain. 10. Brands On Twitter Are Still Slow To Respond To Customers (But They Are Getting Better) [STUDY] Historically, brands using Twitter for support have been notoriously slow in responding to enquiries from customers. Largely this is a question of scale – for the top brands, the sheer volume of tweets they receive day-in, day-out can be overwhelming, but the very public nature of Twitter means that those occasions where customer messages are given short shrift or ignored entirely can be easily observed by others, including competitors. Did you know we have a newsletter? Sign-up to receive a daily digest of all things Twitter, sent straight to your inbox. Click here to sign up for the AllTwitter Newsletter. (Twitter image via Shutterstock.)

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This Week On Twitter: Twitter More Positive For Brands, Social Image Cheat Sheet, Worst Times To Tweet

Shea Bennett

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Shea Bennett