STUDY: Hostility On The Rise On Facebook, Other Social Networks
Social networks like Facebook help people connect, but sometimes, those connections go bad. Joseph Grenny, co-author of New York Times best-seller Crucial Conversations, conducted an online survey about hostility on social networks and got some surprising results from the 2,698 respondents.
Social networks like Facebook help people connect, but sometimes, those connections go bad. Joseph Grenny, co-author of New York Times best-seller Crucial Conversations, conducted an online survey about hostility on social networks and got some surprising results from the 2,698 respondents.
Grenny found that:
- 78 percent of users reported rising incivility online.
- Two out of five blocked, unsubscribed to, or defriended someone over arguments that took place via social media.
- 76 percent have witnessed arguments via social media.
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