REPORT: Super Bowl Ads? Small Businesses Would Rather Have Large Facebook Communities

Small business owners surveyed by office-products giant Staples would rather have large Facebook fan communities than celebrity endorsements, or even Super Bowl ads.

Small business owners surveyed by office-products giant Staples would rather have large Facebook fan communities than celebrity endorsements, or even Super Bowl ads.

Staples also found that:

  • 53 percent of small business owners are either novices or have not considered how social media can help their businesses.
  • 40 percent feel that social media use has helped their businesses.
  • 61 percent use at least one social network.
  • Engaging customers, at 50 percent, was the most frequently mentioned goal for social media usage, followed by increasing sales (46 percent), and creating brand awareness (44 percent).
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