Social Media Ticker: Twitter Testing Redesign | Sochi on Facebook | Customer Service

By Mona Zhang 

Mashable: Twitter Testing Major Redesign That Looks a Lot Like Facebook

AllFacebook: Sochi Opening Ceremony: 5.9M+ Facebook Users Create 9M Interactions

AllTwitter: 3 Tips For Effective Social Media Customer Service

AppNewser: Comedian Tries to Use Post-It Notes to Send Messages During ‘No Phone Challenge’

Recode: Is Flappy Bird “Gone Forever”? Not Even Close.