Skype Offers Free Credits to Apologize for Outage
In a display of superb customer service and a clear awareness of the conversations happening on social media, Skype is offering its customers some free Skype credits in response to the 24-hour downtime last week.
Skype was down for more than 24 hours last week, and it caused a minor panic on Twitter, Facebook and other social networks as Skype users banned together to discuss the outage. Now, in a display of superb customer service and a clear awareness of the conversations happening on social media, Skype is offering its customers some free Skype credits, just in time for the new year.
The 24-hour outage was a big deal on the social web.
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