Samsung Tries to Fight Fire With Smoke and Mirrors

If you were a tech company and you were informed by a customer that one of your products caught on fire, what would you do? At first, Samsung requested proof of the damage before considering a replacement — now the mobile tech company is really wishing it hadn’t.

When asked for proof, YouTube user Ghostlyrich made a video to prove his phone had indeed caught on fire. At the end of the video he says “We’re going to upload this [footage], send it to Samsung and let you know how it goes.”