New Start-Up Giving Consumers a Chance to Blacklist Bad Customer Service
There’s a new start-up in San Francisco that’s aiming to empower consumers with a voice – and it’s usually an angry one. At Blacklist, everyone’s sharing their bad brand experiences, and from the looks of it, a lot of companies just don’t know how to keep customers happy. This is a great site for a PR team to get to work! I’m talking to you At&t, American Apparel, Sears…
Before Yelp there was Consumer Reports, but none of these testimonial driven sites offer consumers the opportunity to basically give brands the middle finger.
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